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FAQ
Q1: What kinds of equipment and service you supply?
A1: We manufacture and sell Concrete Batching Plants,cement silos and related spare parts.

Q2: How can i be your agent?
A2: Easy, you will be our agent after you buy one set of our machine, or the order you recommend was done.

Q3: Can you supply the rubber conveyor belt for crushing plant?
A3: Yes, we can supply the EP plain conveyor belts, trough belts and chevron belts for both batching plant and crushing plant.

Q4: Do you offer warranty on your equipment?
A4: Yes, we offer 12 months since commissioning date for new equipment purchasing.

Q5: what range size  Silos you supply?
A5: The regular size is 30T- 300T, and the biggest Bolted Type Silos can up to 1500T .

Q6: What kind of spare parts you supply?
A6: All Batching plant parts, including mechanical processing parts, mixer wearing parts, pneumatic fittings, load cell, belt conveyor parts, roller, motors, bearings, electrical elements & cables, switch board and so on

Q7: which payment terms acceptable to you?
A7:  T/T term: 30%T/T as deposit, the remainder 70% should be paid before shipment.  L/C term: 100% by irrevocable L/C at sight without “soft clauses” T/T & L/C term: 30% T/T as deposit, the balance 100% by irrevocable L/C at sight without “soft clauses”

Q8: Where is the cargo loading port?
A8: Normally at XIAMEN PORT, CHINA; also the main port of CHINA MAINLAND.

Q9: How long your offer be valid?
A9: Our offer stable through a year; we only adjust price when the international currency exchange rate changed and raw material cost changed.

Q10:How about the installation and commissioning if i buy the machine ?
A10: We will dispatch our after-sale service engineers to guide the installation, commissioning and training your operator on site. You should pay for round air ticket, board(meals), lodging expenses and a daily allowance of USD$100 per person per day for our service engineer.

Q11: how long it will take to install 50 m3/h concrete batching plant?
A11: Normally, it will take 7 days to erect the Plant, 7 days to fix the small fittings, and another 7 days to do calibration, commissioning and training.

Q12: What’s the leading time for brand new Batching Plants?
A12: Normally 30 days.

Q13: Do you supply used Concrete Batching Plants?
A13: No, but we supply the relocation or retrofit work service for used concrete batching plant as request

Q14: Can you process machine according to our requirement?
A14: Yes, warmly welcome OEM , and also can print your logo as requested

Q15: What should I do if  experiencing a problem on our batching plant?
A15: Please email or call us what it happen, show us the symptom details and photos, then our engineer will guide you how to cover it. Our service line will be on line 24/7/365.
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Contact Us

Phone :

+86-18965721886

Address :

Wanrong Road, Luojiang Area, Quanzhou, Fujian, China

Skype :

rambo-huang

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